1. Business Operation Policy
a.) Type of business that sells products/building plans
For business types that sell products/building plans/details as follows:
• Delivery of building plans via email only within 1-2 business days when ordering and Payment/confirm slip.
Confirmation of payment, such as
Hello XXX
I have ordered a house and resort.
Product code: HH-XXX
Date: XX/XX/XXXX
name:
address:
Phone number:
If there is an item to edit the plan, it must not exceed the number of square meters ordered. And it will take 7 working days to edit and then send the work again. Or steps to take in the case of not receiving the product or receiving the product late, send an e-mail with the confirmation slip again. To know more clearly about delivery information, you can bring the Order number received after ordering and inquire via THELINE during business hours 9:00 a.m. – 5:00 p.m. Contact channels are as follows:
Line: @HHLINE Email : hhinlinethailand@gmail.com or call 094-959-8228
• Cancellation of orders. Orders can be canceled within 24 hours only. and cannot cancel the purchase When the product plan has been sent
• Returns are non-refundable. We reserve the right to refund in all cases.
b.) For business types that are services/knockdown houses
Nature of business: knock-down home service Explain the details as follows:
• Delivery: Knockdown house products are delivered by truck/crane only within 15 working days after ordering and payment/confirmation slip. If there is an amendment to the plan, it must not exceed the number of square meters ordered. And it will take 7 working days to edit and then send the work again. or steps in the event that the product is not received or the product is delayed
To know more clearly about delivery information, you can bring the Order number received after ordering and inquire via THELINE during business hours 9:00 a.m. – 5:00 p.m. via the following contact channels.
Line: @HHLINE Email : hhinlinethailand@gmail.com or call 094-959-8228
• Termination of service. Clarification of the case. Cancellation of service within 24 hours only. Reservations or customers wishing to cancel must notify within 24 hours only to be able to request a refund. Refund conditions Refunds can be made via payment method only within 30 days.
• Refunds: Customers can request a refund if the order is less than 24 hours old or if the refund is not possible after more than 24 hours. We reserve the right to refund in all cases.
Note: The above policy can be edited as appropriate for the type of business. We reserve the right to make changes.
2. Privacy Policy
• Inline Design Company Limited has realized the importance of protecting personal information. And we are very pleased that you are interested in using our services. Therefore, the Company has prepared this privacy policy to be applicable to owners of personal data who use the service, conduct transactions, or participate in any activities. It covers products and services of affiliated companies, including websites, social media, and other channels in the future, with criteria, mechanisms, and regulatory measures. and personal data management in accordance with the Personal Data Protection Act 2019. We may amend this policy from time to time. You can find the revised terms and conditions of this policy on our website. This policy was last revised and is effective as of January 13, 2022.
1. Personal information we collect
The company will collect the personal information you have entered. It has a scope of purpose and is used lawfully. All personal data must have the consent of the owner of that personal data. Collection will be done only to the extent necessary to carry out the Company’s objectives. The Company will provide information with electronic consent. or according to the company’s methods
The Company may retain additional information after you complete the transaction. Both in the form of individuals and legal entities to support your use and experience as best as possible.
2. Processing of personal data
We will process your personal data to provide you with the services you have applied for and requested, and to provide the most efficient service. Your information will be used for the following purposes.
A. To create and manage user accounts.
B. To deliver goods or services
C. To improve our products, services, or user experience.
D. For internal management of the company
E. For marketing and promotional purposes.
F. For after-sales service
G. to collect instructions
H. Payment for goods or services
A. Follow the terms and conditions.
E. Comply with government laws and regulations.
3. How to maintain personal information and security
We will secure your personal information in accordance with the principles of confidentiality. Completeness and ready-to-use condition To prevent loss, access, use, alteration, correction, or disclosure, we will also put in place security measures for personal information. which covers preventative measures for handling Technical precautions and physical protection measures regarding access to or control of use of personal data.
4. Disclosure of personal information
We may disclose your personal information to others with your consent or as permitted by law. and may disclose your personal information within the company to the extent necessary to improve and develop our products or services. We may collect internal information for products or services under this Policy in the best interest of you and others.
5. Rights of the owner of personal data
A. Withdrawal of Consent : You have the right to withdraw your consent to the collection, use or disclosure of your personal information.
B. Request access to personal information: You may request access. Get a copy of your personal information or request disclosure of the acquisition of personal information
C. To improve our products, services, or user experience.
D. For internal management of the company
E. For marketing and promotional purposes.
F. For after-sales service
G. to collect instructions
H. Payment for goods or services
A. Follow the terms and conditions.
E. Comply with government laws and regulations.
3. How to maintain personal information and security
We will secure your personal information in accordance with the principles of confidentiality. Completeness and ready-to-use condition To prevent loss, access, use, alteration, correction, or disclosure, we will also put in place security measures for personal information. which covers preventative measures for handling Technical precautions and physical protection measures regarding access to or control of use of personal data.
4. Disclosure of personal information
We may disclose your personal information to others with your consent or as permitted by law. and may disclose your personal information within the company to the extent necessary to improve and develop our products or services. We may collect internal information for products or services under this Policy in the best interest of you and others.
5. Rights of the owner of personal data
A. Withdrawal of Consent : You have the right to withdraw your consent to the collection, use or disclosure of your personal information.
B. Request access to personal information: You may request access. Get a copy of your personal information or request disclosure of the acquisition of personal information
C. Receiving and transferring information electronically: You have the right to receive information provided to the Company in electronic form. and have the right to transfer your information for use in the services of others
D. Object to the collection, use, or disclosure of personal information: You have the right to object to the collection, use, or disclosure of information about you.
E. Request to delete or change the status of personal information: You can request deletion or destruction. or change your personal information to non-personally identifiable information.
F. Request to suspend processing of personal data: You can request that the Company temporarily or permanently suspend processing of all or part of your personal data.
G. Correction of personal information: You can request correction. or change your personal information In the event that your personal information is incorrect and update your information
H. Complaints: You have the right to file a complaint with the relevant government agency. In the event that you believe that the Company’s collection, use, or disclosure of personal information violates or does not comply with the Personal Data Protection Act B.E. 2019
6. Contact details
If you would like to inquire about this privacy policy. Including requesting to exercise various rights You can contact us or our Personal Data Protection Officer as follows.
HH Inline Company Limited
111 Village No. 2, Kaeo Saen Subdistrict, Na Bon District, Nakhon Si Thammarat Province 80220
Email : hhinlinethailand@gmail.com
Phone number: 094-959-8228